The next 24 months will be the most important months of your shop's business life.
This year is not like any other in the history of our industry. This is not a time to accept the traditional Aftermarket summer shut down as we can not afford to lose any time. It is moving that fast.
With the demise of the "D-3" and the closing of dealerships, the Aftermarket shops and jobbers must aggressively get their Professional act together. We can not afford to take the summer off as the traditional excuse for inertia. The clock is ticking. The opportunity to greatly enhance marketplace image and attract new clients that traditionally used the OE dealers is here and now.
It is all about the client's experience!
Shop Business Management must be revamped and relearned as it is so critical today. Issues such as to how to protect core competencies while building shop bottomline profitability, discover and how to align your business resources, how to build collaborative business relationships, rethinking your business model to maximize marketplace penetration, how to leverage your market position, how to create and measure a professional shop team, what it takes to develop and how to measure client loyalty must all be addressed now, not sometime in the future. It will be too late.
DON'T WASTE THIS CRISIS.......
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